What should I do if I need Help?
Installation & User Guides
Each Utility Application will include Installation Instructions and a complete User Guide in PDF format. Check the zip file that you downloaded to find these helpful guides.
**ATTENTION** AS OF JANUARY 2018 EMAIL SUPPORT HAS BEEN DISCONTINUED
We are no longer offering email support for our utility software. As you can probably imagine, we've moved on from the QuickBooks world. But we know our tools were helping people, so we've decided to continue to make our products available, but can no longer sustain the resources to provide unlimited email support.
We don't want to leave you hanging...
so if you do run into a problem, we've put together the following knowledge base of all the common support questions.
Find that here...
We will still be responding to customer service issues related to order processing. If you have a problem completing your order or using our site to download your software, please reach out to us at SUPPORT@QBUTILITY.COM.
Please note we will only be able to assist you with issues relating to paying for and downloading software. Once you've downloaded a utility we are not able to issue refunds for software after it's been downloaded.
Software that has been downloaded is not eligible for refund or return. If you would like to request a refund for a software purchase that has not been downloaded please email our support team at SUPPORT@QBUTILITY.COM.